Which task does a manager perform when controlling a utility?

In the context of managing a utility, controlling involves ensuring that the organization is making progress toward its defined objectives and goals. This includes monitoring performance, comparing it against the planned standards or objectives, and taking corrective actions if necessary. The key focus is on maintaining alignment between the organizational goals and the actual performance results.

While ensuring compliance with regulations is crucial and fits within the broader scope of managerial responsibilities, it falls more under the category of regulatory oversight rather than the controlling function specifically. Similarly, hiring new employees and managing day-to-day operations are important tasks, but they relate more to staffing and operational management, rather than the specific function of controlling progress towards goals.