What does proper management involve when controlling utilities?

Proper management in controlling utilities fundamentally involves ensuring progress toward objectives. This means that management must consistently evaluate and track the performance of the utility operations against the goals set forth. These objectives can include efficiency targets, environmental standards, and customer satisfaction levels. Achieving these goals is critical in ensuring that utility services are delivered effectively and sustainably, aligning with both business strategies and community needs.

While flexibility in employee roles, adherence to laws, and staff training are essential components of a well-managed utility, these elements serve to support the larger goal of meeting organizational objectives. Flexibility allows for adaptability in operations, legal compliance is fundamental for ethical management, and training enhances staff capabilities. However, the main goal of all these practices culminates in achieving progress on defined objectives, making that the most direct answer regarding what proper management truly entails in this context.